Customer Satisfaction – Are Your Dealers Crossing the Finish Line?

After months (okay years) of hesitation, my husband and I decided to take the plunge and purchase all new kitchen appliances (which, for the record, were all on their last leg). So to start, we researched products online, then took a few trips to major retail chains and finally had to face the grim reality of just how much it was going to cost. After extensive online research combined with good and bad shopping experiences and evaluating several brands and price comparisons, (more…)

By Ulysses, ago

Building Customer Loyalty

First of all, I need to start out by saying that my wife and I are Mac fans. A couple of weeks ago, we ran into a problem with my wife’s iPhone. After doing some troubleshooting online, we decided to take it to the Apple store to have them take Read more

By Ulysses, ago
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