Our Solutions

Evaluate

Insights That Inform Decisions and Drive Improvement

Many organizations believe they have a clear view of what is working, yet important decisions are often shaped by assumptions or incomplete insight. Without objective visibility into what is really happening in the field, opportunities for improvement are easy to miss.

Kinetic delivers evaluation strategies that bring clarity and focus. Through research, assessment, and real-world observation, we turn data into actionable insights that support smarter decisions, sharper strategy, and better execution.

When evaluation is done right, insight drives alignment, improvement, and sustained performance.

Why Leading Brands Choose Kinetic
  • Objective – Our evaluation methods deliver unbiased, real-world insight grounded in data and observation.
  • Actionable – We focus on findings that inform decisions and drive meaningful improvement.
  • Experienced – Decades of expertise evaluating dealer and partner networks, customer experiences, and program performance.
  • Strategic – Evaluation is designed to support long-term goals, not just reporting.

“Kinetic’s mystery shopping initiative was a game-changer for our team. It provided a deep understanding of our competitors’ sales processes and pricing, supported by real, professional evaluation rather than assumptions. While many firms claim to offer competitive intelligence, Kinetic’s hands-on approach truly set them apart. The value to our organization was tremendous.”

Erika Lovegreen,
SVP, Marketing & Communications, ICUC Social

Education Strategy & Measurement
  • Mystery Shopping – Real-world assessments that evaluate customer experience, price, sales process, and brand execution at the point of sale.
  • Needs Assessment, Research, and Evaluation – In-depth analysis to identify gaps, opportunities, and priorities across programs, teams, and networks.
  • Job Benchmarking – Comparative analysis that evaluates roles, responsibilities, and performance standards to support consistency and improvement.
  • Online and Phone Surveys – Custom dealer, partner, and customer surveys designed to capture meaningful feedback, uncover trends, and inform strategic decisions.
Key Benefits

Clarity Through Insight

  • Evaluation replaces assumptions with evidence.
  • Data and observations reveal what is truly happening in the field.
  • Clear insight leads to confident, informed decision-making.

Expert Analysis and Reporting

  • Kinetic designs, manages, and analyzes evaluation efforts from start to finish.
  • Findings are translated into clear, concise recommendations.
  • Results are presented in a way that is easy to understand and act on.

Different by Design

  • No generic surveys or cookie-cutter reports.
  • Every evaluation is tailored to your goals, audience, and environment.
  • We focus on insight that supports real change, not just data collection.

Proven Value

  • Effective evaluation provides improved program effectiveness, stronger customer experiences, and better alignment across sales networks.
  • Evaluation insights inform future communication, education, and motivation strategies.
  • Kinetic has more than 20 years of experience helping organizations measure what matters.
Let’s Measure What Matters

Understanding performance is the first step to improving it. Let’s turn insight into action through evaluation strategies that drive results.

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