TICF Partners in Excellence
Incentive Travel
The Client
Toyota Industries Commercial Finance (TICF) provides comprehensive financial solutions that empower dealers and customers across the Toyota Material Handling and Hino Trucks networks. As a trusted partner, TICF helps dealers grow their business by offering tailored financing programs that drive profitability and strengthen customer relationships.
“Kinetic is the partner that turns ideas into unforgettable experiences. Their creativity and attention to detail are unmatched. They make my job easier and our events unforgettable.”
Natalie Merkl,
Marketing Manager
Toyota Industries Commercial Finance
The Ask
TICF recognizes its top dealer principals who achieve exceptional financing performance through the prestigious Partners in Excellence Reward Trip. The program not only celebrates top-tier results but also reinforces the partnership between TICF and its dealer network. Since the program’s inception, Kinetic has been asked to manage the entire reward trip to ensure the experience continues to exceed expectations. This includes everything from registration and communications to on-site support and event branding.
The Strategy
Each year, TICF hosts the Partners in Excellence Reward Trip at the iconic Resort at Pelican Hill in Newport Beach, California, an experience synonymous with luxury and relaxation. The location of the trip remains the same, and many attendees are repeat winners, creating a unique challenge to create a fresh and distinctive experience each year. Through inventive theming, elevated branding, curated activities, and thoughtful details, we ensure the event feels new, personal, and exclusive every time.
Kinetic delivers a refined and memorable program that includes:
- Collaborative event planning and budget oversight
- Custom event branding and themed materials
- Personalized guest registration website and communications
- Concierge flight booking and ground transportation logistics
- Curated dining experiences and daily activity management
- On-site production and concierge-level guest support
- Event photography, gifting, and post-event communications
The Result
The Partners in Excellence Reward Trip continues to be one of the most coveted experiences among TICF’s dealers. Post-event surveys consistently earn rave reviews, praising the attention to detail, flawless execution, and exceptional hospitality. Beyond the accolades, the program delivers tangible business results by driving millions in financing volume and deepening relationships between TICF and its valued dealer network.
At Kinetic, we take pride in helping our clients design recognition experiences that inspire loyalty, strengthen partnerships, and deliver measurable impact. The Partners in Excellence program exemplifies just that.
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